Frequently Asked Questions

Yes, ProCleanATX is fully licensed and insured to provide cleaning services in Austin, Texas. Our team prioritizes safety and professionalism in every job we undertake.

ProCleanATX proudly serves the greater Austin area, including surrounding neighborhoods and suburbs. Contact us to inquire about specific service locations.

We recommend scheduling your cleaning appointment with ProCleanATX as soon as possible to ensure availability. However, we do our best to accommodate last-minute requests whenever feasible.

ProCleanATX accepts various payment methods for your convenience, including major credit cards, debit cards, and electronic funds transfers. We also offer invoicing options for commercial clients.

Absolutely! ProCleanATX offers customizable cleaning service packages tailored to your specific needs and preferences. Contact us to discuss your requirements and create a personalized cleaning plan.

No, ProCleanATX comes fully equipped with all the necessary cleaning supplies and equipment needed to perform the job efficiently and effectively. You can sit back and relax while we take care of the rest.

Yes, ProCleanATX prioritizes eco-friendly cleaning solutions to minimize environmental impact and ensure the safety of our clients and their surroundings. We strive to use biodegradable and non-toxic products whenever possible.

Yes, ProCleanATX offers recurring cleaning services on a daily, weekly, bi-weekly, or monthly basis, depending on your preferences and requirements. We can set up a recurring cleaning schedule that fits seamlessly into your routine.

ProCleanATX follows strict health and safety protocols in line with CDC guidelines to protect our clients and team members during the COVID-19 pandemic. We implement rigorous sanitation practices, use personal protective equipment, and practice social distancing measures to ensure a safe cleaning experience.

Absolutely! ProCleanATX values feedback from our clients and strives to continuously improve our services. You can reach out to us with any feedback or additional service requests, and we’ll be happy to accommodate your needs. Your satisfaction is our priority.

Our technicians undergo rigorous safety training and adhere to strict safety protocols while on-site. This includes wearing appropriate personal protective equipment, following safe work practices, and prioritizing the safety of our clients and their property.

Yes, we understand that your schedule may vary, and we strive to accommodate your preferences. You can request a specific time window for your cleaning appointment, and we’ll do our best to schedule accordingly.

If you need to cancel or reschedule your cleaning appointment, please contact us as soon as possible. We’ll work with you to find a new appointment time that fits your schedule.

Yes, we offer discounts for clients who schedule recurring cleaning services. Our team can discuss pricing options and provide more information about our recurring service discounts.

The duration of a cleaning appointment varies depending on the size of the space and the scope of the cleaning services requested. Our team can provide estimated time frames based on your specific cleaning needs.

Yes, we offer emergency cleaning services for situations that require immediate attention, such as water damage or post-construction cleanup. Contact us for prompt assistance with your emergency cleaning needs.

Yes, we use safe and non-toxic cleaning products that are pet and child-friendly. Our team takes precautions to ensure the safety of your loved ones and pets during the cleaning process.

Booking a cleaning appointment with ProCleanATX is easy! You can schedule an appointment online through our website or contact us directly by phone or email to arrange your cleaning services.

Yes, our team is trained to clean hard-to-reach areas and specialty surfaces using specialized equipment and techniques. Whether it’s high ceilings, delicate fabrics, or intricate fixtures, we have the expertise to tackle even the most challenging cleaning tasks.

At ProCleanATX, we pride ourselves on our commitment to excellence, attention to detail, and exceptional customer service. Our dedication to delivering top-quality cleaning services and exceeding our clients’ expectations sets us apart as a trusted leader in the cleaning industry.